Effective Communication Resources
US DOJ: Effective Communication
Example of a Policy and Procedure for Providing Auxiliary Aids for Persons with Disabilities: Auxiliary Aids and Services for Persons with Disabilities (Dept. of Health & Human Services)
ASL Videos on topics related to Coronavirus
Remote Services (CART, VRI, Telehealth)
Video Remote Interpreting (VRI) (Health Resources and Services Administration)
COVID-19: Guidelines for Healthcare Providers-Video-Based Telehealth Accessibility for Deaf and Hard of Hearing Patients (National Association of the Deaf)
Effective Communication: HealthCare (Northwest ADA Center)
Health Care and the ADA (Pacific ADA Center)
COVID-19:Deaf and Hard of Hearing Communication Access Recommendations for the Hospital
Covid-19: Medical Communication Access for Deaf and Hard of Hearing (National Association of the Deaf)
How Do I Communicate with Doctors, Nurses, and Staff at the Hospital During COVID-19? (Hearing Loss Association of America)Offers tips and resources including apps and other technology tools.
Guide for Effective Communication in Health Care (Hearing Loss Association of America)
Created for patients, families, caregivers, all members of the health care team, administrators, and support staff. It provides information, resources, and tools to help improve communication in medical settings. This health care guide can help hospitals, facilities, and private offices follow federal, state, and local laws, regulations, and health care standards, and allow patients to ask for and get the services they need.
-Developed May 5th, 2020 by the Great Plains ADA Center